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The Staff

Our exceptional, friendly staff is our greatest asset. They are excited about what they do and they care personally about getting the best results for our patients.

Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs.

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Paula McKenna

Optician
Paula is one of our two opticians. With over 25 years of experience as an optician, Paula began her career in Barre Ontario before returning home to PEI in 2001. Paula enjoys working with the public and takes pride in her knowledge of the optical industry, ensuring great frame selection,...
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Lindsay Fitzpatrick

Optician
Lindasy is also one of our two Opticians. She, along with the rest of our Dispensary staff, takes pride in finding the perfect frame for your face shape, skin tone, hair color and most importantly, your prescription! After the frame selection, she will assist you with the best lens choice...
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Faye Drake

Contact Lens Technician
Faye has many years experience in the contact lens area and is a wealth of knowledge for all your contact lens inquiries. She is responsible for all contact lens and glasses ordering within the practice and does a wonderful job at ensuring your orders are placed promptly for the quickest delivery...
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Krista Carter

Receptionist/Technician
Krista is one of the newest members of our team and she has become very versatile! She is able to book appointments, answer insurance questions, or other eye-related inquiries, and make sure you are well looked after. She can also operate most of our technology to provide the doctors with important and...
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Nora McFadden

Optician Assistant
Nora has Optician training and is skillful with frame selection and lens choices. She has a keen eye for frame adjustments and takes pride in making sure your frame fits you to your satisfaction. With her years of experience and knowledge, Nora is able to assist you in finding the perfect frame....
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Roxanne Maye

Insurance Specialist, Administration
Roxanne will welcome you to our practice with a smile. She has many years experience at Drs. Hickey, Burke & Associates enabling her to help you with any eye related inquiry. Roxanne has extensive insurance knowledge as well and can help you determine your eligible eye coverage.Give a her a call...
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Sylvia MacPhail

Optometric Technician
Sylvia is responsible for completing the pre-testing you will undergo before seeing the doctors.  She operates all of our cutting edge technology and provides the doctors with important and accurate data they require in order to take the best possible care of your eyes.  You may also hear Sylvia's voice...
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Tracey Leard

Patient Relations Specialist, Fashion Consultant
Tracey prides herself on making your visit with us a memorable and enjoyable one.  She is likely to greet you with the offer of a coffee or tea.  Tracey is also an expert in frame selection and enjoys helping you find that perfect frame.  She is always around to help...
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Kathleen McNeill

Receptionist
Kathleen is a new staff member of ours and is excited to be part of our team.She will welcome you with a warm smile and will help you with any eye-related questions.Kathleen can arrange appointment times for you and your family, as well as provide you with information about insurance.Give...

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Coronavirus Update

To all our wonderful patients and others in need,

In light of the COVID-19 outbreak, both PEI’s Chief Health Officer and the Prince Edward Island College of Optometrists have recommended that non-urgent eye examinations cease for the time being.

In order to protect our patients, staff and the general public, we of course will follow this recommendation, starting Wednesday March 18, with a further review and decision on April 6th. However, we have no intentions of leaving our patients without eye care and will have one doctor in to see emergency patients each business day. We feel that to fail to provide emergency eye care would only add to the congestion at medical clinics and hospitals.

If you are experiencing any eye problems at all, please call us at 902-368-3001. Examples would include: sudden changes in vision, eye infections, a foreign body in an eye, flashes of lightning in your vision, new floaters in your vision, or broken glasses with no backup to get you by. Those are only to name a few. We will decide whether your situation is urgent in nature and book you in if it is.

We are here for you, even through this difficult time, but expect strict COVID-19 screening questions from our staff when you call.

If you have eyewear ordered with us, you will be receiving a call when it arrives as usual. The staff will make arrangements with you for pick up, however, like all else, we suggest waiting to pick up glasses until we are back to full operations. If you are in need of the glasses, we will arrange for you to pick them up. For contact lenses, any remaining balance will be requested over the phone to limit time and contact in the office and you can then proceed to pick them up. We are also still accepting orders. Some brands can even deliver directly to you. Others we will meet you at our office door with.

After lengthy discussion, we feel that routine adjustments are not essential services and at this time we would ask you refrain from coming in for that service. If you are in a painful situation with your glasses, or they require a major adjustment or repair, please call to discuss a solution.

Please everyone take care and try to carry out the advice being given on limiting the spread of this virus so we can all get back to the Island way of life we all love.